Last updated: 2 November 2026
Ring 247 Pty Ltd (ACN 703 277 132, ABN 34 703 277 132) is based in Sydney, New South Wales. Ring247 is committed to managing personal information responsibly and in accordance with this Privacy Policy, whether or not the Privacy Act 1988 (Cth) applies to it by law. This policy explains what personal information Ring247 collects, how it is used, who it is shared with, and how to access it, correct it or make a complaint.
Have a privacy question? Email enquiries@ring247.com.au.
Privacy summary. Ring247 uses Google Analytics (with anonymised IP addresses), Google reCAPTCHA and the Meta Pixel on this website. The Meta Pixel helps Ring247 measure and improve its advertising on Facebook and Instagram. Ring247 does not sell personal information. The demos on this website are AI, so please do not share personal or sensitive details in them.
Ring247 provides AI receptionists that answer phone calls and website chats for businesses and community organisations, including charities and masajid. This policy covers personal information about visitors to this website and people who send an enquiry.
For people who visit this website or send an enquiry, Ring 247 Pty Ltd is responsible for the personal information collected.
For callers and chat visitors of a Ring247 client (for example, a charity or masjid), the client decides what is collected and why. Ring247 handles that information on the client's behalf, only to run the service, under the service agreement between Ring247 and the client. A person who wants access to or correction of information held by a client's AI receptionist should contact that client first.
Name, email address and the message sent. If a call, audit or build is requested, Ring247 may also collect a business name, phone number and industry.
If a call is booked, the scheduling provider collects the details needed to arrange it (name, email and chosen time).
Basic technical information such as browser type, device, approximate location and pages visited.
The demos on this website are AI. Voice or text entered in a demo is sent to AI service providers so the AI can reply. People should not share personal or sensitive details in a demo.
For clients, the call recordings, transcripts, messages, contacts and booking details that the AI receptionist handles on the client's behalf, used only to run the service.
Some callers and visitors to a client's AI receptionist may share sensitive information, such as religious beliefs or health details. Ring247 does not ask for it, and the AI is set up to collect only what is needed to help. Sensitive information is handled only with consent or where it is needed to provide the service. People should avoid sharing it on this website's demos.
This website uses cookies and similar technologies:
Visitors can block cookies in their browser settings, manage how Meta uses their activity for ads in their Meta ad preferences, or use the Google Analytics opt-out add-on, although some features may not work.
Ring247 uses personal information:
Ring247 does not sell personal information.
Ring247 provides AI receptionists that answer calls and chats. The AI always identifies itself as an AI. It can make mistakes, so it should not be relied on for emergencies or for personal legal, medical or financial advice. Where the AI cannot help, it is set up to pass the caller or visitor to a person at the client.
Conversations may be processed by AI service providers so the AI can reply.
Ring247 shares personal information only with the service providers that help run the service, and only as far as each needs to do its job. These include providers of:
Information may also be disclosed where the law requires it. Ring247 does not otherwise disclose personal information to third parties.
Some of Ring247's service providers process information outside Australia, mainly in the United States. Ring247 takes reasonable steps to choose providers that publish privacy and security commitments, so that personal information is handled in line with the Australian Privacy Principles.
Ring247 takes reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure.
Enquiry information is kept only as long as needed to deal with the enquiry and for reasonable record-keeping. For clients, how long recordings and transcripts are kept is set out in the service agreement, and clients can ask for earlier deletion. Information is deleted or de-identified when it is no longer needed, unless the law requires it to be kept.
A person can ask Ring247 to:
To make a request, email enquiries@ring247.com.au. Ring247 will respond within a reasonable time and may need to confirm identity first. For information held by a client's AI receptionist, contact that client first.
This website is not directed at children. A client's AI receptionist may be contacted by people under 18, such as young callers to a community organisation. In that case, only the information needed to help is collected, and the AI is set up to pass the contact to a person.
If a data breach occurs that is likely to result in serious harm, Ring247 will assess it and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.
A privacy concern can be sent to enquiries@ring247.com.au. Ring247 will reply within 7 days. A person who is not satisfied can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Ring247 may update this policy from time to time. The "last updated" date shows when it last changed. Questions about this policy can be sent to enquiries@ring247.com.au.
See also the Terms of Service.